Ricky Gervais (@rickygervais on Twitter), is known for being
irritating, funny, and extremely intelligent, when he isn't playing pranks on
bald Mancunians with spherical shaped heads.
On Twitter, he is at his opinionated and egotistical best.
But it is genius, and he knows exactly what he is doing. Brands can learn a lot
from the way he uses social media because he just gets it.
Allow me to explain.
1) He
is human. Some influential brands and figures on social media use it primarily
as a marketing tool and to plug and promote their latest product. Sure, Gervais
does this too. But fundamentally, he uses Twitter in the same way as the
everyday person would. People can relate to
him because he shows he is human, not just another celebrity trying to
flog their autobiography or whatever it is they delude themselves into thinking
we want to buy.
2) He
has personality. This kind of links in to the above point, but is slightly
different. An important part of a social media strategy is to get the tone of
voice right. Obviously, on this occasion the tone of voice is his natural use
of the platform, but he shows a unique side to his personality. An example for
you: one minute, he is boasting that he’s just going to “pop to L.A,” and posts
a selfie of himself clutching a glass of expensive champagne on his private
jet. The next Tweet, he’ll be promoting animal welfare charities. Between all
that, he'll post one of his infamous “bath pics.” More on those later. My point
is, individually, he probably wouldn't get away with doing any single one of
these and would chase away all but the most committed of his fans because
they’d get sick of it. But he can get away with it because he’s honest, he’s
refreshingly blunt, and he simply doesn't care about offending people in a way
that causes no harm. People love that.
3) He
knows his audience. This is probably the biggest point. He knows what kind of
people follow him. He knows what they want to see, what he can get away with.
He also knows what will provoke the most reaction. Have you seen his incessant
comments about religion? He knows exactly what he’s doing. He probably does
feel that strongly about religion, but his primary reason for it is for a) his
own entertainment when he gets abuse and b) because he knows it will induce
engagement, which is exactly what he wants.
4) He
engages with his audience. This is something so many influential Twitter users
get wrong. If you click on his profile, you will see so many replies to his
fans, even if they are simple smiley faces or him saying “cheers” for a
compliment about one of his tv shows. People appreciate that. He understands
that people will follow if they think they can engage with him. It shows he
“listens,” so to speak, and people will flock to someone who pays attention to
them.
5) His
content is unique. He posts a lot of stuff on Twitter that a lot of celebrities
wouldn't dare or dream of doing. The most obvious instance of this is the bath
pic that he posts on a scarily regular basis. For those who haven’t seen these,
I’m not going to try and explain. I just suggest you check out his photos on
Twitter…or use the hashtag #bathpic…but I’m not responsible for any eye
burning, or mental scars that may be incurred by doing so.
As well as
this, his awareness of what people want from him is outstanding. He might plug
his latest movie or tv show, but he also entertains on Twitter in a unique
fashion. For example, he brought David Brent back for a series of Youtube
videos where the famous figure from “The Office” teaches the audience the
guitar (although there’s not really any teaching involved). People were all over
this, and it has led to David Brent performing around the country. He used
those videos, I believe, as market research to see if it could work. It’s a
genius stroke, and he must be feeling very good about himself.
It is fair to say that Ricky
Gervais gets Twitter. He understands
it, and uses it to the best effect he can. This is why he won a “lifetime
achievement” at the Shorty Awards. Even he found it amusing that he was awarded
this within a few months of being on Twitter. I’m a fan of Gervais, I loathe
him, but most of all, I admire his genius use of his online space.
Love this post- it's important for celebrities to represent themselves as brands! Awesome post Craig!!
ReplyDeleteI'm so glad you enjoyed it! Certainly is, I don't think some celebrities realise how much effect they actually have on social! Thanks for your comment :)
DeleteIts obvious how celebrities use their social media to promote themselves etc but I like how you wrote this article and saying he is human which some people forget! Its genius how he uses his twitter the way many celebrities would never do! I think you described him perfectly! xxx
ReplyDeleteSorry to only just get back to you Sasha, thank you for your comment :) It definitely is, I think some people just don't realise that celebrities wouldn't be on Twitter if they couldn't sell what they want to because of fear of harassment! Which is quite sad when you think about it...however, Gervais does it superbly, got to respect the guy!
DeleteI'm so glad you enjoyed it, please feel free to follow the blog for more (yep, a shameless attempt at follower-grabbing ;) )